Frequently Asked Questions - General

Why is my Social Security Number and/or driver’s license number required for BELD service?
Answer: 

BELD requires this for billing and security reasons. For any changes that are requested on your services, we need to ensure we are speaking with the customer of record before such requests will be implemented.

How do I promote my community organization in BELD’s newsletter?
Answer: 

The Community Bulletin Board section of BELD’s monthly online newsletter for residential customers, Bright Ideas, provides free listings for events sponsored by local non-profit organizations. Information must be submitted by the 5th of the month before the newsletter is mailed—for example, the listing of an event scheduled for December 15 would appear in the November issue, the deadline for which is October 5. Contact us for more information.

How do I contact BELD’s Municipal Light Board?
Answer: 

BELD’s Municipal Light Board usually meets on the second Tuesday of every month at 5 p.m. in our Potter Road offices. These meetings are open to the public, so if you are interested in attending, please call 781.348.1011 or email to confirm the date and time.

You can also click on a name to send an email to Anthony L. Agnitti; James P. Regan; or Thomas J. Reynolds.

Are BELD’s electric and broadband operations kept separate?
Answer: 

Yes. BELD’s broadband division is completely separate from its electric division. The cable and Internet services come under this “broadband” umbrella.