Once again BELD crews find themselves preparing for another winter storm. We are on standby and will respond to any outages as quickly as possible. For the most up-to-date information please visit us on Facebook at BELD or on Twitter at BELDBraintree. Thanks yet again for your patience during this time.
We are still receiving reports from customers that a company (possibly identified as "Nirvanan"), representing Microsoft, is calling to inform them that their computer has downloaded malware. The representative will refuse to answer questions but insists that the customer follow their instructions--and ultimately unknowingly add malware to the system at that time!
As we always tell you, do not provide your password--or access to your computer--to an unidentifiable source at any time. Treat all such calls as suspicious, and contact BELD Broadband if you have any questions.
Now that the storm is over, BELD line crews will be responding to isolated service issues as they arise. We dealt with just a handful of minor problems over the last few days--no doubt due to the light, fluffy consistency of the snow and the continual wind, which kept snow off tree limbs and power lines. We commend our customers for preparing for the predicted weather, and encourage you to continue to stay safe as the cleanup continues around town. Thank you!